AI to soon become main way banks interact with customers: Reuters
Artificial intelligence (AI) will become the primary way banks interact with their customers within the next three years, according to three quarters of bankers surveyed by consultancy Accenture in a new report. Four in five bankers believe AI will "revolutionise" the way in which banks gather information as well as how they interact with their clients, said the Accenture report, which surveyed more than 600 top bankers and also consulted tech industry experts and academics.
28 March 2017•2 mins read
