The Carlyle Group has made its first Mexico exit, which was also its first investment in the country, with the sale of bilingual call-centre company Hispanic Teleservices Corporation to French firm Teleperformance for an undisclosed amount.
Carlyle purchased HTC in December 2005 from JPMorgan Partners and Citigroup Venture Capital International for an undisclosed sum; since then, the call-centre company has expanded its services, reshaped its sales force and increased employment and profits, said Joaquín Avila, managing director and head of Carlyle’s Mexico buyout team.
“The realisation of our investment in HTC proves the value added that a local private equity firm with global reach combined with an outstanding management can give to its portfolio companies,” Avila said in a statement. “HTC was created only eight years ago, and today it has more than 2,000 workstations and is now part of a multinational corporation.
Carlyle raised $134 million for its debut Mexico fund, which closed in March 2007. At the time, it said 29 percent of the fund had been invested in two portfolio companies, HTC and Universidad Latinoamerica, a private university that has campuses in Mexico City and in Cuernavaca. Both of those investments were made in 2005. In October, Carlyle purchased Arabela, a door-to-door beauty product retailer in Mexico, from Advent International and Procorp for an undisclosed amount.