Unforgettable Customers
This week, one of my favorite customers of all time passed away: Neal Page. Neal had been fighting Acute Myeloid Leukemia, and a good friend of mine sent me news that he succumbed to it this past Monday – I hadn’t talked to Neal in a few years, so I was unaware of all of this. You can read about Neal here. As I reflected on him, it got me to thinking about a situation that happened to me a few years ago. When we were raising our most recent fund, a prospective investor was finalizing his due diligence process on us, as we were being presented to his management for approval. He had taken interest in our somewhat unique approach to apply our deep sales and marketing backgrounds to the venture side of things, and as a final step of his due diligence process, he asked to speak to 50 former customers that either my partner Brian or I served from our past.
