Zendesk buys VC-backed messaging app Smooch Technologies
Zendesk Inc (NYSE: ZEN) has acquired Smooch Technologies Holdings ULC, a Montréal-based messaging platform for enterprise software makers. No financial terms were disclosed. Spun out of Radialpoint in 2015 by CEO Warren Levitan, Chairman Hamnett Hill and CTO Mike Gozzo, Smooch provides technology that helps deliver omnichannel conversations between customers and brands over any messaging channel. In 2016, Smooch raised $10 million in a seed-stage financing led by Real Ventures and Inovia Capital and joined by TA Associates. Zendesk, a San Francisco-based customer service and engagement platform, said its combination with Smooch will "drive the next wave of connected conversations on a variety of messaging channels."
22 May 2019•5 mins read
