TeleTech acquires Atelka from Kilmer Capital Partners
TeleTech Holdings Inc (NASDAQ: TTEC) has acquired Atelka Enterprise Inc, a customer contact management provider based in Montréal. No financial terms were released. Denver, Colorado's TeleTech said Atelka will become part of its customer management services segment and support its expansion in the Canadian market. Founded in 2003, Atelka grew to become one of the country's largest independent contact centres. In May 2012, it was acquired by Canadian mid-market private equity firm Kilmer Capital Partners. Last year, Kilmer Managing Partner Anthony Sigel discussed the firm's adoption of a fund-less investment strategy with Buyouts.
9 November 2016•4 mins read
