Battery Ventures Backs Gainsight

Gainsight, a provider of customer service management software, has raised a $9 million Series A round led by Battery Ventures. The company, formerly known as Jbara Software, uses big data analytics to monitor and predict customer behavior. Gainsight previously raised about $300,000 in seed-stage funding. As part of the Series A round, Roger Lee, a general partner at Battery Ventures, has joined the board. The company also named Nick Mehta as CEO.

17 April 2013•3 mins read
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