Email Is Dead? Not So Fast
Facebook COO Sheryl Sandberg gave a speech recently at the Nielson Consumer 360 Conference, arguing that the dominance of email was under threat by the explosion of both competing and complementary technologies likes SMS and social networking communications tools. This challenge to email’s pre-eminence, Ms. Sandberg added, was most apparent among the young. Now, the occasion of the COO of a leading social networking company sounding the death knell of email should be a shock to no one, but a closer examination of her comments brings into relief some concerns I have long had about how some in the tech community overplay the implications of tech trends and shifting user behavior, particularly among the young.
23 June 2010•4 mins read
